Retail and services

Moving to sustainable materials isn’t a trivial task. There are scientific and engineering challenges, regulatory hurdles and a need to benchmark the green credentials of different materials. And organisations need to do all this without increasing cost or reducing performance.

PA sustainability experts Stuart Gilby, Mark Lancelott and Tim Brenninkmeijer reflect on the Sustainable Retail Summit and share how consumers goods and retail leaders must rethink plastics and waste, and lead with purpose.

US-based Milliken & Company, a leading global producer of chemical additives, wants to help solve the environmental issues created by the improper management of plastics. As experts in helping organisations to become more sustainable, we’ve been working together to develop a strategy to mitigate the environmental impact of single-use plastic packaging.

Our digital experts partnered with TeakOrigin to expand market opportunities by simplifying messaging and creating a combined B2B/B2C value proposition that would resonate with retailers.

Consumers have embraced sustainable fashion. But retailers are still grappling with how to implement circular business models. We helped Stuffstr, an innovative technology start-up that collects, recycles, refurbishes and resells used clothing on behalf of brands, develop the backend systems it needed to grow its business and operations.

We've helped John Lewis keep pace with what customers want. We started with one of the largest digital projects in the company’s history: delivering a new e-commerce platform that has handled unprecedented increases in website traffic and supported record-breaking sales.

Beauty companies can achieve greater sustainability while increasing their bottom line. To do this, they need to be agile, focus on personalisation and invest in R&D.

Growth strategy consulting firm The Cambridge Group joins PA.

PA Consulting retail and digital experts Henry Wilmer and Kirsten Pattie discuss how CRM and e-commerce platforms can work together to improve customer interactions.

Tony Perrotta, PulPac partnership lead at PA Consulting, discusses PA's Bottle Collective launch with PulPac to minimize the use of single-use plastic bottles.